across all touchpoints, the brand was able to ensure thatits key messages, including those around sustainability and corporateresponsibility, featured in every relevant customer interaction. This made theglobal customer service team well-equipped to deliver a positive customerexperience to the brand's socially engaged youth fans, resulting in a 91%customer satisfaction rating. Time is passing: it is time to act Climate changeis real. This crisis and this collective responsibility compel us all,businesses and consumers, to join forces.Zendesk buys Tymeshift and offersAI-powered human resources management This acquisition continues this company'scommitment to omnichannel capabilities and AI capabilities for exceptionalcustomer experiences. Last
updated July 19, 2023 Zendesk buys Tymeshift Zendesk, INC.Today announced the acquisition of Tymeshift, an AI-powered human resourcesmanagement (HRM) solution. Created exclusively for Zendesk Chinese Malaysia Phone Number List customers, Tymeshiftsimplifies management of complex customer experience (CX) workloads.“Regardless of size, all businesses can benefit from an HRM tool and Tymeshiftwas a logical choice as we expanded our product line. With this acquisition, weare making adoption completely transparent, with immediate added value for Zendeskcustomers,” said Matt Price, Senior Vice President of Zendesk. “Tymeshift hasproven itself as a comprehensive and intuitive HR solution, providingbusinesses with the ability to optimize planning, forecasting and

reporting and optimizing the ultimate quality of customerservice . » “Whatever their size, all companies can benefit from an HRM tool.The acquisition of Tymeshift was a logical choice in expanding our productline. » Matt Price, is an AI-poweredZendesk solution that allows organizations to track agent activities,productivity, and efficiency levels in real-time. Automatic creation ofschedules, forecasts and reports in real time significantly increases automatictracking in Zendesk and visibility into agent activity, saving agents valuabletime previously spent on manual labor management tasks. of work. Whether for alarge e-commerce company, a platform for freelancers or a largetelecommunications company,
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